Refund policy

Non-Returnable Policy

Thank you for shopping with us! Please note that the products are non-returnable due to their nature.

Non-Returnable Items:

• Perishable goods (e.g. food items)

We only accept returns or free replacement or full amount refund:
✅ The item was damaged during transit
✅ You received the wrong product

If you experience any of the above issues, please contact our support team within 24-48 hours of delivery with order details and clear images of the issue.

📧 Customer Support:  connect@ravimasale.com
📞 Helpline: 02402240160

We appreciate your understanding!

If more than 15 business days have passed since we’ve approved your return, please contact us at connect@ravimasale.com